Have a question about some of our products? The answer is most likely below! Feel free to contact us using our contact form if you have additional questions.
Basically, if the watch parts or mechanics don’t work properly, and it’s our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft.
Proof of purchase is required for all warranty claims and service requests, so please keep your receipt or order number.
US Shipping – $6.45
It takes 1-4 days to process your order and your product will arrive within 10 to 25 business days after that. If you are shopping from within the US and want much quicker shipping, please shop on our US site.
International Shipping – $10
It takes 1-4 days to process your order and your product will arrive within 10 to 25 business days after that.
Use our contact form to get in touch and please provide us with your order number. Once we receive your shipment and verify that it is unworn and has no blemishes or signs of wear, a full refund will be issued.
If you’d like to be an affiliate or partner with us, please use our contact form. We also do manual outreach to contact influencers about partnerships, so if you received an email from someone on our team, please reply to them instead of using the contact form.